In November 2020, the Consortium successfully completed Phase I of its work to expand telehealth to underserved communities. We are currently embarking on Phase II of our mission to bridge the digital and health equity divide.
OUR MISSION AND GOALS
Our mission is to bridge the digital and health equity divide by providing sustainable and integrated telehealth services for low-income and underserved patients.
We seek to bridge the digital divide.
- Build centralized capacity to support health centers to provide technology and broadband access to patients.
- Form partnerships in communities to expand broadband access.
- Engage and educate patients about the benefits of telehealth.
We will address health disparities through telehealth.
- Identify, understand, and address disparities in the access and impact of telehealth.
- Ensure root causes, such as social determinants of health, are addressed in telehealth delivery.
We will build capacity.
- Ensure the sustainability of telehealth and its integration into primary care through the pandemic and beyond.
- Fund project management, practice coaching, and training opportunities to implement, evaluate, and sustain a mature model of telehealth at member health centers.
We will disseminate learnings.
- Document our learnings and insights in a FQHC Telehealth Playbook that provides guidance on implementing and sustaining telehealth.
- Produce a set of customizable project tools and resources to be used by health centers across the nation.
Our Phase II goal to raise $12M will help us promote health equity and telehealth sustainability at FQHCs. With your support, we will continue to strengthen centralized capacity to support health centers, form partnerships to expand broadband access, and provide telehealth education to patients in underserved communities.
PHASE 2 FUNDING GOALS
Funding the Future of Healthcare
The Consortium seeks to raise an additional $5.8M to reach its $12M Phase II goals. Below are four major funding areas that can be customized to achieve shared goals with funders.
Telehealth Transformation Initiative
A program to fully integrate sustainable telehealth into primary and behavioral health care at all Consortium member sites. The initiative funds a project manager and provider champion at individual local FQHCs.
Telehealth Navigator Initiative
A community-facing initiative to recruit and train Telehealth Navigators that support patients in engaging with telehealth. The program will build a skilled workforce from the communities it serves.
Connected Care Initiative
The Connected Care Initiative leverages a $3M FCC grant for technology, connectivity, training, patient engagement, and evaluation. The program supports behavioral health and substance use treatment via telehealth through expanded access to broadband in our communities.
Measurement, Evaluation, and Dissemination
We will utilize analytics, including data segmented by race and ethnicity, to measure telehealth use across Consortium members. We will also conduct independent research and evaluation of the impact of telehealth initiatives on access, quality, and health equity. The Consortium will also produce tools to share our knowledge and insights, most notably the FQHC Telehealth Playbook.
Funding for the Consortium was seeded through a lead gift from The Patrick J. McGovern Foundation and supported to date through the generosity of the following funders:
- Anonymous Foundation
- Beacon Health Options
- CareQuest Institute for Oral Health
- Essex County Community Foundation
- Federal Communications Commission administered COVID-19 Telehealth Program funded by the CARES Act
- Harvard Pilgrim Health Care Foundation