FQHC Telehealth Consortium
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Bridging
the Health
Equity Divide

Bridging
the Health
Equity Divide

Pyramid graphic

The FQHC Telehealth Consortium seeks to eliminate health and digital disparities by building a model of sustainable, patient-centered, and equitable telehealth practices throughout Massachusetts—and across the country.

Learn More About Us

Bridging the Health Equity Divide

Pyramid graphic

The FQHC Telehealth Consortium seeks to eliminate health and digital disparities by building a model of sustainable, patient-centered, and equitable telehealth practices throughout Massachusetts—and across the country.

Learn More About Us

Founded in March 2020 by Community Care Cooperative and the Massachusetts League of Community Health Centers, the Consortium helps health centers across Massachusetts pivot to sustainable models of telehealth, integrate them into their primary and behavioral care practices, and ensure financial viability.

Our Funding Organizations

Today, the Consortium includes 35 Federally Qualified Health Centers (FQHCs) and serves more than 700,000 patients from some of the Commonwealth’s most racially and ethnically diverse communities.

Our Members

Today, the Consortium includes 35 Federally Qualified Health Centers (FQHCs) and serves more than 700,000 patients from some of the Commonwealth’s most racially and ethnically diverse communities.

Our Members

We accomplished a great deal during our first year, but we still have more work to do as we build a national model of sustainable, patient-centered, and equitable telehealth practices at FQHCs.

Our Work

A PHASED APPROACH

We realize that the opportunities and challenges associated with the transition to an equitable and sustainable telehealth model at FQHCs are organizationally, financially, and culturally complex. For those reasons, we have implemented a phased approach to our work.

Phase 1 icon

PHASE I ACCOMPLISHMENTS
March-November 2020

During Phase 1, the Consortium raised $5M to launch and support a quick pivot to telehealth services at member FQHCs. A few of our accomplishments include:

  • Mobilizing a rapid telehealth response at member centers by purchasing the hardware, software, and equipment needed to conduct visits remotely.
  • Enabling a 65% return of members’ pre-COVID patient service revenue.
  • Providing smartphones, connectivity, and connected devices to more than 1,500 patients.
  • Creating a holistic roadmap for building a sustainable, patient-centered, equitable telehealth platform for members.
  • Developing tools and curating resources to create an FQHC Telehealth Playbook that documents best practices and supports the adoption and sustainability of telehealth at health centers.
Learn More About Phase 1
Phase 2 icon

PHASE II GOALS
December 2020-June 2022

In Phase II, we seek to raise $12M to invest in FQHCs’ central role of promoting health equity and telehealth sustainability. The scope of Phase II includes work to:

  • Continue to expand technology and broadband access to patients.
  • Address disparities by identifying and implementing strategies to engage and educate patients about telehealth.
  • Build capacity at health centers through supportive measures, such as project management and practice coaching.
  • Measure, evaluate, and disseminate findings to support health centers locally and nationally.
Learn More About Phase 2

The Consortium has a unique opportunity to address racial, healthcare, and digital inequities by building a robust and sustainable telehealth infrastructure capable of reaching and improving the health of the Commonwealth’s most under‑resourced patients.

Our Consortium has a head start in addressing these compelling needs. Now is the time to build on this foundation to ensure that our work and insights from this endeavor will be shared with FQHCs throughout the nation.

Support Our Mission

1 in 8

Massachusetts residents
receive care at Federally
Qualified Health Centers

18,700

Jobs supported by
Massachusetts health
centers

713,000

Patients served by all health
centers in the FQHC
Telehealth Consortium

$2B

Annual savings generated
by Massachusetts health
centers

  • About Us
    • News
  • Our Membership
    • Member Map
  • Our Work
    • Phase 1
    • Phase 2
  • Funding
  • Resources
  • Contact Us

© 2021 Community Care Cooperative

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75 Federal Street, 7th Floor, Boston, MA 02110
866.676.9226 (TTY:711)

© 2021 Community Care Cooperative

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